Episode 42 “The key to embedding digital transformation in any organisation with Kate Fazio”

Episode 42 “The key to embedding digital transformation in any organisation with Kate Fazio”

Each Reimagining Justice episode covers issues at the intersection of law, social justice and innovation.  You will enjoy it if you are someone who hopes to improve people’s experience of the law through new ways of thinking and doing.

In this episode no. 42 I speak with Kate Fazio, Head of Innovation and engagement at legal services charity Justice Connect, where Kate leads an interdisciplinary team to develop products and strategies such as the Gateway Project and Pro Bono Portal to increase access to Justice.

For her work transforming justice, Kate has received many awards including the 2020 Telstra Business Women’s Award (For Purpose) and the 2019 Victorian Premier’s Design Award in Service Design.  As a lawyer, technologist and journalist with a Masters in Social Impact, Kate is a change-maker bringing an intersectional lens to improving access to justice in Australia.

This interview will be helpful if you want to embed digital transformation across your organisation or guarantee a program with impact.  And wait until you hear Kate’s definition of MVP.

You should listen to this episode if you want to know more about:

  • The work of Justice Connect (“JC”), its clearinghouse function and how it assists individuals and not-for-profit organisations
  • How online strategies have extended JC’s impact
  • How JC determined its digital transformation strategy
  • The human-centred design process for digital innovation projects
  • The best time to release a digital product
  • The tensions that exist when prioritising projects and for community lawyers working with agile project design
  • Sources of funding for new projects
  • How JC digital projects have assisted with response to the Australian bushfires and the pandemic
  • The key benefits of technology
  • The role of data and measurement
  • The “divide” between private and public legal service delivery
  • The role law schools could take to research the social impacts of the law
  • Kate’s definition of legal innovation
  • How her views have changed since commencing this work

Proudly sponsored by Neota Logic and Legally Yours:

There is no better time to transform your legal services to digital so why not sign up to The Neota Network – Neota’s leading no-code virtual event from 20 – 22 October to learn more from speakers from around the world, completely free!  There’s a link to the event in the show notes: https://neota-network-global.heysummit.com/

If you are a lawyer interested in delivering legal services differently; maybe you already offer fixed-fees or value-based pricing or have been thinking about starting your own progressive law firm but don’t know where to begin, then check out www.legallyyours.com.au.

With a range of monthly subscription packages to suit every stage of your legal journey (including law students and law graduates) Legally Yours can increase your brand awareness and build your profile, provide qualified leads through an online platform, offer virtual CPD education and exclusive workshop and support service offerings, and connect you with other like-minded lawyers, all in the one community.


Justice Connect 

Pro Bono Portal 

Legally Yours 

Neota Logic – The Neota Network

Neota Logic –  Canvas

Andrea Perry-Petersen – LinkedIn – Twitter @winkiepp – andreaperrypetersen.com.au

Twitter – @ReimaginingJ

Facebook – Reimagining Justice group

#law #accesstojustice #innovation #legaldesign #technology #collaboration #leadership #community engagement #systemsthinking #systemreform #founder #evaluation #leadership #documentautomation #mediation #research #evidence #onlinecourts #coronavirus #justicelab #communication #regulation #ethics #crisis #regulatorysandbox #unbundling #informationbarriers #odr #AI #onlinelegalservices #covid19 #diversity #inclusion #agile #volunteers #standup #twitter #legaltechnology #legaltech #lawtech #lawstudents #internship #placement #virtualplacement #efiling #lawlab #algorithmicbias #changemanagement #firstnations #legaleducation #meditation #empathy #selfrepresentation #failure
#financialabuse #healthjustice #covid19