In today’s episode no. 24 Karen Finch, CEO of Legally Yours explains the reasons people don’t engage with lawyers and which suggested an online platform connecting clients with lawyers would be a valuable idea.
Karen explains how the connections are made through the platform and what is critical to a successful relationship between lawyer and client. She shared the biggest challenge she’s faced in promoting the platform and what is unique about it, including what she’s learnt and applied from dating sites and who she’s turned away.
We talked about the importance of people finding the right legal help at the right time and how beneficial it would be to the consumer legal market, for different stakeholders to collaborate on cross-referrals for different client groups and legal issues.
We briefly discussed the Australian Legal Technology Association and women in tech. I really loved Karen’s definition of legal innovation, probably because I could relate so much to what she said.
You should listen to this episode if you want to understand more about the barriers people experience in going to see a lawyer, are interested in developing trusted relationships with your clients, and otherwise curious about how legal services could be joined up so people know where and how to get legal help that they can trust.
This episode is brought to you by Lex Narro and Neota Logic.
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Andrea Perry-Petersen – LinkedIn – Twitter @winkiepp – andreaperrypetersen.com.au
Twitter – @ReimaginingJ
Facebook – Reimagining Justice group
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